Free, private and confidential services to discuss any worries or concerns


0800 1111



116 123


999 Emergency calls

101 Non-emergency calls

Children’s Services

0121 303 1888

Emergency out-of-hours: 0121 675 4806


Mental Health

Forward Thinking Birmingham

0300 300 0099

Pause Drop in Service

21 Digbeth, Birmingham

Young Minds Charity

Crisis Messenger Text YM to 85258

Parents Helpline 0808  802 5544

Birmingham & Solihull Mental Health (NHS)

0121 262 3555

(This line is available 24 hours, 7 days a week and can be used whether you are known to the service or not)


Domestic Violence

0808 800 0028

Open 7 days a week 9.15am – 5.15pm (closed bank holidays)

Birmingham & Solihull Women’s Aid



Aston and Nechells Foodbank

07384 213 621 or (0121 359 0801)

Birmingham Central Foodbank

0121 236 2997

Find FoodBanks Brum


Early Help

Birmingham Children’s Partnership

School nurse

School Nurse Virtual Drop-in Clinic

Chat Health

Sources of Academy support

Please note that these sources of support are not monitored at all times, for emergency/urgent assistance please refer to the sources of external support.

Safeguarding email address

For any concerns around safeguarding please email
to share your concern with our safeguarding team. Please include your contact details to help us assist you.

Academy website

Specific safeguarding information

There is information and different links for specific safeguarding issues on our academy website under ‘safeguarding our students’

General Enquiries

For enquires not relating to safeguarding please contact us on

Please also note you can telephone Mansfield Green E-ACT Primary Academy on 0121 464 6590.

Our approach to learning

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